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Privacy Policy

Last Updated: January 20, 2026

At Rockwell Cleaning, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our carpet, upholstery, and tile cleaning services or visit our website.

Information We Collect

We collect several types of information to provide and improve our services to you

Personal Identification

Name, email address, phone number, and physical service address.

Billing Information

Credit card details and billing address (processed securely via our payment partners).

Usage Data

IP address, browser type, and pages visited on our website.

How We Use Your Data

Rockwell Cleaning uses the collected data for various purposes:
  • To schedule and perform cleaning services
  • To send service reminders and promotions
  • To process your payments and invoices
  • To improve our website user experience

4. Cancellation Policy

We value our technicians’ time. Please provide at least 48 hours notice for any cancellations or rescheduling. Cancellations made within 24 hours of the scheduled appointment may be subject to a cancellation fee of 50% of the estimated service cost.

Data Security

The security of your data is important to us. We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We use SSL (Secure Sockets Layer) technology to ensure that your sensitive information is encrypted and transmitted securely. However, please remember that no method of transmission over the Internet is 100% secure.

Third-Party Sharing

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

Cookies Policy

  • Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. We use cookies to help us remember and process the items in your booking cart and understand and save your preferences for future visits.

Question about our Policy

If there are any questions regarding this privacy policy, you may contact us using the information below:

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